Facebook Page Auto Reply Message Samples in Bangla and English

At 11:20 pm someone in Narayanganj comments "dam koto?" on your saree post, then sends the same two words to your inbox. Your Facebook Page answers with "Thanks for messaging us, we'll reply soon." By 11:25 she has asked three other Pages the same thing. This guide gives you 30 Facebook Page auto reply message samples in Bangla, each with Roman Bangla and an English meaning, plus where to set them in Meta Business Suite. The short version: use the free automations to set expectations, and use something that can read the message when the question is "dam koto?".

Key takeaways

• Meta Business Suite's free automations for Pages include an instant reply, an away message, frequently asked questions and custom keywords, under Inbox, then Automations.
• Instant reply and away messages are excluded from your Page's response rate and response time, according to guides that cite Meta's rules, so they don't make you look faster.
• Keyword replies match exact phrases, and Roman Bangla has many spellings ("dam koto", "daam koto", "koto"), so they miss a lot of real questions.
• Write your auto replies in the language your buyers use. For most Bangladeshi Pages that means Bangla script and Roman Bangla side by side, with English for a minority.
• If most night messages are price, size and delivery questions, an AI reply that answers from your price list will do more than any fixed line.

Which language should a Facebook auto reply message in Bangla use?

Use the script your buyers write in. Most Bangladeshi buyers message Pages in Roman Bangla (Bangla in English letters), some in Bangla script, and a few in English. A short line in Bangla script with key numbers works well for greetings. For price and delivery replies, matching the buyer's own style feels more natural.

The audience is big and young. NapoleonCat, using Meta's advertising tools, counted about 72 million Facebook users in Bangladesh in September 2026, with 18 to 24 year olds the largest group at 39.1%. That group writes "apu XL ache?" far more often than "আপু, XL সাইজ আছে?".

Our rule of thumb: Bangla script for the instant reply and holiday notices, because it reads as polite and official, and Roman Bangla for quick replies to people who wrote in Roman Bangla. Mirror the buyer. If she wrote "apu", you write "apu". Many Pages use English digits inside Bangla sentences, and that's fine; what isn't fine is a formal "প্রিয় গ্রাহক" to someone who opened with "bhaiya".

All the samples below were written by our team in Dhaka. Have someone who knows your customers read them before you paste. A premium boutique in Gulshan and a budget gadget Page in Mirpur 10 should not sound alike, even when they're saying the same delivery charge.

30 Facebook Page auto reply message samples in Bangla and English

If you want a Facebook auto reply message Bangla buyers will actually read, start with the welcome lines and the delivery lines. Those two cover most first messages. Square brackets are placeholders: [Shop], [link], [৭০] and so on. Replace every one, including the [৭০]; we've seen a Page go live with the bracket still in.

The samples are grouped by job: welcome lines for the instant reply, price, delivery, after-hours, Eid and holidays, and order confirmation. Only a few can run fully automatically on a Page. The rest work best as saved replies your team inserts, or as answers in your FAQ automation.

Welcome and instant reply (1 to 6)

#	Bangla	Roman Bangla	English meaning
1	আসসালামু আলাইকুম, [Shop]-এ আপনাকে স্বাগতম। কোন প্রোডাক্ট নিয়ে জানতে চান, ছবি বা কোড পাঠান।	Assalamu alaikum, [Shop]-e apnake shagotom. Kon product niye jante chan, chhobi ba code pathan.	Welcome to [Shop]. Send a photo or code of the product you're asking about.
2	মেসেজ করার জন্য ধন্যবাদ। আমরা সকাল ১০টা থেকে রাত ১০টা পর্যন্ত উত্তর দিই।	Message korar jonno dhonnobad. Amra shokal 10ta theke rat 10ta porjonto uttor dii.	Thanks for messaging. We reply from 10 am to 10 pm.
3	হ্যালো [নাম], দাম জানতে প্রোডাক্টের কোড লিখুন, যেমন K-112।	Hello [nam], dam jante product er code likhun, jemon K-112.	Hello [name], write the product code, such as K-112, to get the price.
4	Welcome to [Shop]. বাংলা বা English, যেভাবে সুবিধা লিখুন।	Welcome to [Shop]. Bangla ba English, jevabe shubidha likhun.	Write in Bangla or English, whichever suits you.
5	সব প্রোডাক্টের দাম ও সাইজ এই লিংকে: [link]। অর্ডার করতে এখানেই মেসেজ দিন।	Shob product er dam o size ei link-e: [link]. Order korte ekhanei message din.	Prices and sizes for every product are at this link. Message here to order.
6	জি, বলুন। কীভাবে সাহায্য করতে পারি?	Ji, bolun. Kivabe shahajjo korte pari?	Yes, go ahead. How can we help?

Price questions (7 to 11)

#	Bangla	Roman Bangla	English meaning
7	এই প্রোডাক্টের দাম [১,২৫০] টাকা। সাইজ M, L, XL আছে। কোন সাইজ লাগবে?	Ei product er dam [1,250] taka. Size M, L, XL ache. Kon size lagbe?	This costs Tk [1,250]. Sizes M, L and XL are available. Which size do you need?
8	কোন প্রোডাক্টটি, একটু স্ক্রিনশট বা কোড দিন, দাম জানিয়ে দিচ্ছি।	Kon product ta, ektu screenshot ba code din, dam janiye dicchi.	Which product? Send a screenshot or the code and we'll tell you the price.
9	অফার চলছে: [৩,০০০] টাকার বেশি অর্ডারে ডেলিভারি ফ্রি।	Offer cholche: [3,000] takar beshi order-e delivery free.	Offer on: free delivery on orders over Tk [3,000].
10	দাম ফিক্সড, তবে দুইটা নিলে [১০০] টাকা ছাড়।	Dam fixed, tobe duita nile [100] taka chhar.	The price is fixed, but you get Tk [100] off if you buy two.
11	পাইকারি দামের জন্য কমপক্ষে [২০] পিস লাগবে। কোন কোন আইটেম চান জানান।	Paikari damer jonno kompokkhe [20] pis lagbe. Kon kon item chan janan.	Wholesale prices need at least [20] pieces. Tell us which items you want.

Delivery and payment (12 to 16)

#	Bangla	Roman Bangla	English meaning
12	ঢাকার ভেতরে ডেলিভারি চার্জ [৭০] টাকা, ঢাকার বাইরে [১৩০] টাকা।	Dhakar bhetore delivery charge [70] taka, Dhakar baire [130] taka.	Delivery is Tk [70] inside Dhaka and Tk [130] outside Dhaka.
13	ঢাকায় [১ থেকে ২] দিন, ঢাকার বাইরে [২ থেকে ৪] দিনে ডেলিভারি হয়।	Dhakay [1 theke 2] din, Dhakar baire [2 theke 4] dine delivery hoy.	Delivery takes [1 to 2] days in Dhaka and [2 to 4] days outside.
14	ক্যাশ অন ডেলিভারি আছে। ঢাকার বাইরে ডেলিভারি চার্জ আগে বিকাশে দিতে হবে।	Cash on delivery ache. Dhakar baire delivery charge age bKash-e dite hobe.	Cash on delivery is available. Outside Dhaka, pay the delivery charge first by bKash.
15	প্রোডাক্ট হাতে পেয়ে চেক করে টাকা দিন।	Product hate peye check kore taka din.	Check the product when it arrives, then pay.
16	আপনার এলাকার নাম বলুন, ডেলিভারি চার্জ জানিয়ে দিচ্ছি।	Apnar elakar nam bolun, delivery charge janiye dicchi.	Tell us your area and we'll confirm the delivery charge.

After hours and away messages (17 to 21)

#	Bangla	Roman Bangla	English meaning
17	এখন আমাদের পেজ বন্ধ। সকাল ১০টায় উত্তর দেব। প্রোডাক্টের কোড আর সাইজ লিখে রাখুন।	Ekhon amader page bondho. Shokal 10tay uttor debo. Product er code ar size likhe rakhun.	We're closed now and will reply at 10 am. Leave the product code and size.
18	রাতে মেসেজ দেওয়ার জন্য ধন্যবাদ। অর্ডার করতে চাইলে নাম, ঠিকানা আর ফোন নম্বর দিন, সকালে কনফার্ম করব।	Rate message deowar jonno dhonnobad. Order korte chaile nam, thikana ar phone number din, shokale confirm korbo.	Thanks for your late message. To order, send your name, address and phone number, and we'll confirm in the morning.
19	শুক্রবার আমাদের পেজ বন্ধ থাকে। শনিবার সকাল ১০টা থেকে আবার উত্তর দেব।	Shukrobar amader page bondho thake. Shonibar shokal 10ta theke abar uttor debo.	We're closed on Fridays and reply again from 10 am on Saturday.
20	নামাজের বিরতি চলছে, [২:৩০]-এ ফিরে উত্তর দিচ্ছি।	Namajer biroti cholche, [2:30]-e fire uttor dicchi.	We're on a prayer break and will reply when we're back at [2:30].
21	লাইভ শেষ হলে ([রাত ১০টা]) সবার মেসেজের উত্তর দেব।	Live shesh hole ([rat 10ta]) shobar message er uttor debo.	We'll answer everyone's messages when the live ends at [10 pm].

Eid and holiday notices (22 to 25)

#	Bangla	Roman Bangla	English meaning
22	ঈদ মোবারক। [তারিখ] থেকে [তারিখ] পর্যন্ত ডেলিভারি বন্ধ, [তারিখ] থেকে আবার শুরু।	Eid Mubarak. [tarikh] theke [tarikh] porjonto delivery bondho, [tarikh] theke abar shuru.	Eid Mubarak. Deliveries stop from [date] to [date] and restart on [date].
23	ঈদের আগে পেতে চাইলে [তারিখ]-এর মধ্যে অর্ডার কনফার্ম করুন।	Eider age pete chaile [tarikh]-er moddhe order confirm korun.	To get it before Eid, confirm your order by [date].
24	রমজানে আমরা [দুপুর ১২টা থেকে বিকাল ৪টা] আর [রাত ৯টা থেকে ১টা] পর্যন্ত উত্তর দিই।	Romjane amra [dupur 12ta theke bikal 4ta] ar [rat 9ta theke 1ta] porjonto uttor dii.	During Ramadan we reply from [12 to 4 pm] and [9 pm to 1 am].
25	পূজার ছুটিতে [তারিখ] পর্যন্ত কুরিয়ার বন্ধ, তবে অর্ডার নেওয়া চলছে।	Pujar chhutite [tarikh] porjonto courier bondho, tobe order neowa cholche.	Couriers are closed until [date] for Puja, but we're still taking orders.

Order confirmation and after the sale (26 to 30)

#	Bangla	Roman Bangla	English meaning
26	অর্ডার কনফার্ম করতে আপনার নাম, পূর্ণ ঠিকানা আর ফোন নম্বর দিন।	Order confirm korte apnar nam, purno thikana ar phone number din.	To confirm the order, send your name, full address and phone number.
27	আপনার অর্ডার কনফার্ম হয়েছে: [প্রোডাক্ট, সাইজ], মোট [১,৩২০] টাকা (ডেলিভারি সহ)।	Apnar order confirm hoyeche: [product, size], mot [1,320] taka (delivery shoho).	Your order is confirmed: [product, size], total Tk [1,320] including delivery.
28	আপনার পার্সেল আজ কুরিয়ারে দেওয়া হয়েছে। ট্র্যাকিং: [link]	Apnar parcel aj courier-e deowa hoyeche. Tracking: [link]	Your parcel went to the courier today. Tracking: [link]
29	ডেলিভারি ম্যান আজ কল দেবেন, ফোনটা কাছে রাখবেন প্লিজ।	Delivery man aj call deben, phone ta kachhe rakhben please.	The delivery person will call today, so please keep your phone close.
30	আমাদের থেকে কেনার জন্য ধন্যবাদ। কোনো সমস্যা হলে ছবিসহ এখানে জানান।	Amader theke kenar jonno dhonnobad. Kono shomossha hole chhobi shoho ekhane janan.	Thanks for buying from us. If there's a problem, tell us here with a photo.

Where is the Facebook Page auto reply setting?

Facebook Page auto replies live in Meta Business Suite. Open the Inbox, then Automations, where you'll find instant reply, away message, frequently asked questions and custom keywords. Some, including custom keywords, are only on the desktop version. Menu names change often, so if yours look different, search the Business Suite help for "automated responses".

We couldn't verify Meta's Help Centre pages directly on the day, so the steps below follow guides published between June and September 2026 that walk through the current screens. Expect small differences between accounts, and between the phone app and desktop.

1. Set your Page hours. The away message uses your schedule, so add your real hours first, including your Friday hours if they differ.
2. Turn on the instant reply. In Inbox, Automations, choose Instant reply, select Messenger, paste sample 1, 2 or 5, and save. It goes out once when someone starts a new conversation, and you can insert the person's first name.
3. Turn on the away message. Choose Away message, paste sample 17 or 18 and set when it applies. Guides say the away message takes priority over the instant reply when your Page is away, so don't stack two long greetings.
4. Add frequently asked questions. Add your top questions as buttons with short answers (samples 12, 14). We'd put delivery charge first and bKash second, because those are the two a buyer asks before she asks anything about the product. Buyers tap a question and get the answer straight away.
5. Add custom keywords if you're on desktop. Pick a few phrases and the reply each triggers. Read the limits in the next section before relying on these.
6. Save the rest as saved replies. Price, order and tracking lines (7, 26 to 28) are better inserted by a person, because they need the right product and number.
7. Test from a personal account. Message your Page from a friend's profile, once in hours and once out of hours, in Roman Bangla and in Bangla script.

Why don't keyword auto replies catch Roman Bangla?

Keyword replies only fire when the message contains the exact phrase you set, and guides describe matching as case-sensitive, with a limit of about five phrases per automation. Roman Bangla has no fixed spelling, so "dam koto", "daam koto", "koto taka", "price?" and "প্রাইস কত" are five different messages to Meta's matcher.

Go through a week of your inbox and you'll see it. One buyer writes "dam koto apu", the next "Price plz", the next just "koto?" under a screenshot at 12:50 am. A keyword automation set to "dam koto" catches the first one. The other two wait for morning.

Two more catches. Guides that walk through the keyword screen say Meta waits about 15 minutes for a person to reply before the keyword answer goes out. That's sensible in daytime, but it means the reply isn't instant. And a keyword reply can only send fixed text, so it can't say which product costs what. A buyer asking about a specific three-piece from a screenshot gets your general price list link at best.

If you do use keywords, pick the ones with a single fixed answer: "delivery charge", "bKash", "address", "COD". Leave price to a person or to something that can read your price list. Our guide to answering "price koto?" automatically goes through how to do that properly.

Does a Facebook auto reply count as a response?

No. Guides citing Meta's rules say instant replies and away messages are excluded when Meta calculates your Page's response rate and response time. Only a real reply to the person's message counts. A greeting that says "we'll reply soon" makes the buyer feel heard but doesn't move the "Typically replies within" line under your Page name.

That matters on a busy Page. A buyer deciding between two sellers can see the response estimate before she messages. If your only fast reply is an instant reply, the estimate still reflects how long a real person took, and "Typically replies within a day" under a saree Page is a quiet sales killer. We explain the calculation in our guide to Facebook Page response rate and response time.

There's also Meta's 24-hour rule. If you connect an inbox tool or bot to your Page, Meta's Messenger Platform policy allows standard messages only within 24 hours of the buyer's last message. Answer the same night or the next morning. A Thursday message answered on Sunday is a message you can't answer at all.

When should a Page use an AI reply instead of a fixed message?

Switch to an AI reply when a large share of your messages, especially at night, ask things your price list already answers: price, size, colour, stock, delivery charge. A fixed message can only tell those buyers to wait. An AI reply can answer them in seconds, in Roman Bangla or Bangla, and pass anything unclear to your team.

Nights are where this pays off first, as we show in why Facebook sellers in Bangladesh lose orders at night. We'd still keep the free tools. An instant reply in Bangla script sets the tone, and a holiday notice before Eid prevents a lot of "parcel kobe pabo?" messages. The AI covers the gap between "we got your message" and "here's the answer".

Meta also offers its own option. In June 2026 Meta announced Meta Business Agent, an AI agent for businesses on WhatsApp and Messenger, free to start with paid tiers promised later. Guides note that switching it on can pause your other inbox automations, so test it before Eid rather than during. Our guide to how a chatbot handles Roman Bangla covers what to test, whichever tool you choose.

Know the limits. A bare "?" or a sticker can confuse any bot, and those should go to a person. So should complaints, bargaining and anything about a parcel that went missing. We'd rather a bot said nothing than guessed at "amar parcel koi?".

Where WisperBot fits

WisperBot, a reply-first inbox for WhatsApp, Instagram, Messenger and website chat, connects your Facebook Page and lets a Smart Bot answer from your own information. You add prices as a CSV file or Google Sheet link (up to 2 MB and 5,000 rows), and answers that use them show when the prices are from. The bot replies in the buyer's language, including Roman Bangla. You can run it on a schedule, for example 10 pm to 10 am in the Asia/Dhaka timezone, and hand any chat to a person from the inbox or mobile app. It doesn't take orders or book couriers, and plans are paid by card in US dollars, with no bKash yet. See how the Smart Bot answers.

Frequently asked questions

How do I set an auto reply on my Facebook Page?

Open Meta Business Suite, go to Inbox, then Automations. Turn on Instant reply for a greeting and Away message for when you're closed, then add frequently asked questions for your top two or three questions. Set your Page hours first, and test from a personal account before relying on it.

What is a good FB Page auto reply message in Bangla?

Keep it short, polite and useful: a greeting, your reply hours and one action. For example: "আসসালামু আলাইকুম, [Shop]-এ স্বাগতম। প্রোডাক্টের ছবি বা কোড পাঠান, আমরা সকাল ১০টা থেকে রাত ১০টা পর্যন্ত উত্তর দিই।" Add the delivery charge if that's the question you get most, and keep the whole message under three short lines.

Can a Facebook auto reply answer price questions?

Only partly. A fixed reply or FAQ button can share a price list link or a single price, but it can't tell which product the buyer means. To answer "eta koto?" under a screenshot, you need a person or an AI reply that reads the message and checks your price list.

Can I write Facebook auto replies in Bangla script?

Yes. Meta Business Suite automations accept any text, including Bangla script, Roman Bangla and English. Test how the message looks on a phone, because long Bangla lines can wrap awkwardly in notification previews. Keep the most important part, such as your reply hours, in the first sentence.

Is Facebook Page auto reply free?

Yes. Instant reply, away message, frequently asked questions and custom keywords in Meta Business Suite cost nothing. Messenger replies also carry no per-message fee from Meta. Paid tools come in when you want replies that read the question, such as an AI reply bot or Meta's own agent once paid tiers arrive.

Sources

• NapoleonCat: Facebook users in Bangladesh, September 2026 (from Meta advertising tools)
• NapoleonCat: Facebook automated responses guide (July 2026, updated August 2026)
• InstantDM: Messenger autoresponder, instant reply and away message (September 2026)
• CreatorFlow: Meta's built-in automation, custom keyword limits (August 2026)
• Meta for Developers: Messenger Platform policy overview (24-hour standard messaging)
• WhatsApp Business blog: Introducing Meta Business Agent (3 June 2026)

Last checked: 12 October 2026.